Service

Managed Security Services

Effective security monitoring needs to be continuous – threats don't keep business hours. We provide managed security services that give you operational coverage without the cost and complexity of building it in-house.

24/7 MonitoringSIEMEndpoint ProtectionThreat DetectionIncident Response

Security tools running, nobody watching

Most mid-market businesses have invested in security tools – endpoint protection, firewall, maybe a SIEM. What they don't have is anyone actively watching the output. Alerts fire. Nobody sees them. Or they see them and don't know what to do. The detection capability exists; the response capability doesn't.

Building an internal security operations capability requires specialists that are expensive, hard to find, and hard to retain. Most businesses of under a few hundred people can't justify a full security team. But the threat is real and doesn't scale with company size.

Managed security is the answer – operational coverage delivered as a service, calibrated to your environment.

👁️

Alerts with no action

Security tools generating alerts that aren't reviewed, or reviewed so slowly that the window to respond has already closed.

💼

Compliance without coverage

Buying tools to satisfy audit requirements but without the operational process to use them effectively.

🚨

No incident response capability

An incident happens. There's no playbook, no escalation path, and no one who knows what to do in the first critical hours.

Operational security coverage – not just tooling

We provide the operational layer – monitoring, triage, investigation, and response – that makes security tools effective. We work with your existing tools where possible, and recommend changes where they're genuinely needed.

📡

24/7 monitoring

Continuous monitoring of your environment – endpoints, network, cloud, and identity – with human triage of alerts, not just automated noise filtering.

🔍

Threat detection & hunting

Alert triage and proactive threat hunting – looking for indicators of compromise that haven't triggered an alert yet.

🆘

Incident response

When something happens, we're already in your environment and we know what's normal. Faster containment, clearer communication, and a documented post-incident review.

📋

Monthly reporting

Clear, non-technical reporting on your security posture, alert trends, and any issues identified. Something you can share with leadership without translation.

🔐

Vulnerability management

Ongoing scanning and prioritised remediation – so vulnerabilities are tracked, assigned, and closed, not discovered and forgotten.

☁️

Cloud security monitoring

AWS, Azure, and GCP posture monitoring – misconfiguration detection, anomalous access patterns, and privilege escalation alerts.

Common questions

Do you replace our existing security tools?
Usually not – we work with what you have where it's adequate. Where there are gaps or tools that aren't fit for purpose, we'll tell you what needs to change and why. We're not in the business of recommending tool replacements that don't improve your security posture.
What does "managed" actually mean in practice?
It means ongoing operational coverage – we monitor your environment, triage alerts, investigate potential incidents, and respond when something real happens. You get a named contact, regular reporting, and a team that knows your environment. Not just a helpdesk that responds to tickets.
How is this different from just hiring a security person?
A single security hire gives you one person's availability and expertise. We give you a team with broader coverage – including out-of-hours monitoring, specialist expertise across different attack vectors, and the ability to scale response in a serious incident. Usually more cost-effective for businesses under 500 people.
Do you cover New Zealand and Australia?
Yes. We're based in New Zealand and cover clients across NZ, Australia, and internationally. Out-of-hours coverage is handled by our extended team.

Often paired with

Get security coverage that actually works

Tell us what you're running and what your current coverage looks like. We'll give you an honest view of the gaps.